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ERIC Number: EJ153073
Record Type: CIJE
Publication Date: 1976
Pages: N/A
Abstractor: N/A
ISBN: N/A
ISSN: N/A
EISSN: N/A
Available Date: N/A
Management Modeling Training to Improve Morale and Customer Satisfaction
Smith, Preston E.
Personnel Psychology, 29, 3, 351-59, Aut 76
Evaluates the effect of behavior modeling training on employee morale, customer satisfaction, and sales. (Author/RK)
Descriptors: Administrator Education, Behavior Change, Diagrams, Psychological Studies, Research Methodology, Role Playing, Tables (Data), Work Attitudes
Publication Type: N/A
Education Level: N/A
Audience: N/A
Language: N/A
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
Author Affiliations: N/A