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ERIC Number: EJ148427
Record Type: CIJE
Publication Date: 1976
Pages: N/A
Abstractor: N/A
Reference Count: 0
ISBN: N/A
ISSN: N/A
Is User Satisfaction a Hobgoblin?
Soergel, Dagobert
Journal of the American Society for Information Science, 27, 4, 256-9, Jul-Aug 76
Instead of leaving the user at the point where he or she receives the information from the reference storage and retrieval system, we should follow him or her to see what the impact is from the information received, how it actually affects the user's performance in his or her task. (Author/PF)
Publication Type: N/A
Education Level: N/A
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Sponsor: N/A
Authoring Institution: N/A