While instruction from the communication center and library has supported students and teaching for many years, we seek a more intentional collaboration between these support services and the basic communication course. This article follows a pilot case study performed to explore student perceptions of an in-class collaborative session designed to meet the needs of students in the basic communication course (BCC). Through a mixed- methods approach, basic course students and course instructors were surveyed to understand and explore the perceptions and possible outcomes of the project. The results suggest the importance of collaboration and in-class instruction, yielding future case-specific enhancements and generalizable suggestions and precautions for other universities and colleges.