ERIC Number: EJ1304800
Record Type: Journal
Publication Date: 2021-Apr
Pages: 12
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1823-7797
EISSN: N/A
Available Date: N/A
Lecturers' Organizational Citizenship Behaviours during COVID-19 Pandemic
Khalid, Shaiful Annuar; Abdul Rahman, Norshimah; Darus, Norizul Azida; Shahruddin, Shafiq
Asian Journal of University Education, v17 n2 p215-226 Apr 2021
A limited number of studies indicate that organizational citizenship behaviour (OCB) have the potential to contribute to organizational and individual performance. Educators who have positive behaviours such as helping behaviour can help facilitate the learning process. With the spread of COVID19 pandemic which has led to the growth of online learning, OCBs among educators is needed in facilitating students' learning process. This study was conducted to examine the practice of OCB among lecturers from an institution of higher learning who are currently using online learning as the platform of teaching. Based on the input obtained from 136 students, the results found that lecturers are indeed showing high levels of OCB. These students have reported a total of forty behaviours classified as OCB among lecturers. In terms of implications, lecturers' OCB are seen to be able to support the online learning process which is a new method for most students.
Descriptors: College Faculty, Teacher Behavior, Job Performance, Teacher Student Relationship, Undergraduate Students, Helping Relationship, Expectation, Academic Achievement, Electronic Learning, Learning Processes, COVID-19, Pandemics, Organizational Effectiveness, Foreign Countries
UiTM Press. Asian Centre for Research on University Learning and Teaching, Faculty of Education, Penerbit UiTM, Universiti Teknologi MARA, Bangunan Fakulti Pengurusan Hotel dan Pelancongan, 40450 Shah Alam, Selangor Darul Ehsan, Malaysia. Web site: https://ajue.uitm.edu.my/
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Malaysia
Grant or Contract Numbers: N/A
Author Affiliations: N/A

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