ERIC Number: EJ1266703
Record Type: Journal
Publication Date: 2019
Pages: 22
Abstractor: As Provided
ISBN: N/A
ISSN: EISSN-2468-6891
EISSN: N/A
eHealth Systems--User Experiences from Healthcare Workers
Thomassen Andersen, Synnøve
Research in Social Sciences and Technology, v4 n1 p51-72 2019
This article focuses on practices, perspectives and values by healthcare workers, by analyzing how they experience the use of eHealth systems. The empirical data is from a qualitative case study, is derived from a number of eight participating health clinics use of eHealth systems, by healthcare workers. The analysis shows that by adopting a simple, small-scale and user-oriented approach, and by focusing on the needs and circumstances of users instead of advanced technology, it was possible to reveal domestication of eHealth systems. While these findings cannot be generalized, they provide insight into and shed light on trends concerning the negotiations of healthcare workers with eHealth technology. Themes related to the experience of user interfaces in eHealth systems have generally not been explored in detail. This research thus contributes new insight to the field. This study is significant for more knowledge related to healthcare and use of technology. The promotion of research in this area will provide use and development of eHealth systems that will benefit healthcare workers and patients.
Descriptors: Health Personnel, Health Services, Usability, Information Systems, Information Technology, Clinics, Employee Attitudes, Computer Literacy, Access to Information, Patients, User Needs (Information), Computer Interfaces, Foreign Countries
Research in Social Sciences and Technology. Yesilova Mah. Caldiran Cad. 29/11 Etimesgut Ankara, Turkey; Web site: https://ressat.org/index.php/ressat
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Norway
Grant or Contract Numbers: N/A