Given the important role played by students' spatial reasoning skills, in this paper we analyse how students use these skills to solve problems involving 2D representations of 3D geometrical shapes. Using data from in total 1357 grades 4 to 9 students, we examine how they visualise shapes in the given diagrams and make use of properties of shapes to reason. We found that using either spatial visualisation or property-based spatial analytic reasoning is not enough for the problems that required more than one step of reasoning, but also that these two skills have to be harmonised by domain-specific knowledge in order to overcome the perceptual appearance (or "look") of the given diagram. We argue that more opportunities might be given to both primary and secondary school students in which they can exercise not only their spatial reasoning skills but also consolidate and use their existing domain-specific knowledge of geometry for productive reasoning in geometry.