Taught postgraduate students in the UK have a limited timeframe for study, with most full-time courses requiring intense scholarship, typically over a 12-month period. Many of these students face challenges and concerns with the transition from undergraduate to taught postgraduate study as they adapt to a new learning environment with higher academic expectations. In this paper, we discuss the results of a new experience survey, designed to capture a holistic view of taught postgraduate student feedback beyond traditional academic content and to also capture self-reported challenges experienced during their studies. This article also describes the development of a new collaborative support programme in response to student feedback. The programme has been designed to offer a cohesive package of workshop sessions around academic skills, well-being, support and career development. The importance of providing a targeted support framework for this specific and often overlooked cohort within the HE sector is discussed.