NotesFAQContact Us
Collection
Advanced
Search Tips
Peer reviewed Peer reviewed
Direct linkDirect link
ERIC Number: EJ1255026
Record Type: Journal
Publication Date: 2020
Pages: 12
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-0306-9885
EISSN: N/A
Children's Experiences Texting with a Child Helpline
Bechmann Jensen, Torben; Sindahl, Trine Natasja; Wistoft, Jasmin
British Journal of Guidance & Counselling, v48 n2 p251-262 2020
We explore how children experienced texting with a child helpline, based on 724 qualitative responses representing 586 individual SMS counselling sessions. The data were collected through a questionnaire distributed immediately after receiving counselling and two weeks later. The children expressed the importance of feeling listened to and accepted by the counsellor, gaining new perspectives or developing a plan of action. They also emphasised the importance of the counsellors being sensitive to their readiness for change by providing advice and directives when needed and a listening ear when that was preferred. Only a few comments concerned the medium of texting itself, indicating that the sense of psychological closeness can move the technology to the background and outside one's awareness.
Taylor & Francis. Available from: Taylor & Francis, Ltd. 530 Walnut Street Suite 850, Philadelphia, PA 19106. Tel: 800-354-1420; Tel: 215-625-8900; Fax: 215-207-0050; Web site: http://www.tandf.co.uk/journals
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Netherlands
Grant or Contract Numbers: N/A