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ERIC Number: EJ1254826
Record Type: Journal
Publication Date: 2020
Pages: 16
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1814-0556
EISSN: N/A
User Perceptions on the Use of Academic Information Systems for Decision Making Support in the Context of Tanzanian Higher Education
Kayanda, Anna; Busagala, Lazaro; Tedre, Matti
International Journal of Education and Development using Information and Communication Technology, v16 n1 p72-87 2020
The adoption of Information and Communication Technology in Tanzanian higher education institutions has led to the implementation of different but equivalent Academic Information Systems to support the management of different activities of students. However, these systems are not well used to support decision-making in those institutions. This study applied the Unified Theory of Acceptance and Use of Technology model to study the perceptions of decision makers on the use of academic information systems in their daily activities, especially in decision-making. A mixed methods approach was followed, whereby questionnaires and interviews were used for data collection. Regression analysis was done to test the research hypotheses, and the qualitative data were thematically analyzed. The results showed that performance expectancy and facilitating conditions predicted the behavioral intention to use the systems (p<0.05) while effort expectancy and social influence were statistically insignificant (p>0.05). It was also found that users like to use the system, but undesirable functionalities, lack of necessary data, poor support, and inadequate training undermine their will to use the systems for decision-making. The results obtained cast new light on various issues that hinder the use of academic information systems by decision makers, and point toward new measures to improve them in order to increase their adoption.
International Journal of Education and Development using Information and Communication Technology. University of the West Indies Open Campus, Dave Hill, St. Michael BB11000, Barbados. Tel: 868-663-9021; Fax: 868-645-9741; Web site: http://ijedict.dec.uwi.edu/.
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Tanzania
Grant or Contract Numbers: N/A