ERIC Number: EJ1254260
Record Type: Journal
Publication Date: 2020-Jul
Pages: 28
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-0047-2816
EISSN: N/A
A Day in the Life: Personas of Professional Communicators at Work
Brumberger, Eva; Lauer, Claire
Journal of Technical Writing and Communication, v50 n3 p308-335 Jul 2020
This article uses personas to illustrate the range of technical communication knowledge work developed through its practitioners--to articulate the functions, characteristics, traits, skills, and workplace styles of positions someone in the field might pursue. Recent research has provided valuable data about the expanding and evolving skill sets of the technical/professional communicator. We build on that by triangulating the data from an analysis of job postings, a survey of technical communicators, and interviews and embedded observations of practitioners to develop personas of technical/professional communicators on the job. The personas can help students, programs, and practitioners understand and navigate the many types of roles that are available in the field.
Descriptors: Technical Writing, Organizational Communication, Professional Personnel, Occupational Information, Profiles
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Publication Type: Journal Articles; Reports - Descriptive
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A