ERIC Number: EJ1253224
Record Type: Journal
Publication Date: 2020-Jun
Pages: 20
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-2329-4922
EISSN: N/A
The Need for Cross-Cultural Communication Instruction in U.S. Business Communication Courses
Business and Professional Communication Quarterly, v83 n2 p133-152 Jun 2020
U.S. undergraduate business communication (BCOM) classes teach students workplace communication fundamentals, but may not build the cross-cultural communication (CCC) skills that learners will need in today's global workplace. This project surveyed BCOM instructors and students about the importance of including cross-cultural material in BCOM classes. While all instructors considered it at least moderately important to include CCC material, most covered the subject briefly. Students showed interest in receiving CCC training in their BCOM courses but received limited information about it in their classes. Incorporating CCC comprehensively and systematically into BCOM classrooms may help students become competent intercultural communicators.
Descriptors: Intercultural Communication, Business Education, Business Communication, Undergraduate Students, Communication Skills, Skill Development, Student Attitudes
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Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A