ERIC Number: EJ1249954
Record Type: Journal
Publication Date: 2020-May
Pages: 20
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1028-3153
EISSN: N/A
Monitoring of Education Agents Engaged in International Student Recruitment: Perspectives from Agency Theory
Nikula, Pii-Tuulia; Kivistö, Jussi
Journal of Studies in International Education, v24 n2 p212-231 May 2020
This article examines the monitoring of third-party education agents employed in international student recruitment. Agency theory identifies comprehensive monitoring as one way to ensure that agents work in the principal's best interest. By analyzing best practice guidelines, this article investigates the monitoring mechanisms proposed for education providers to mitigate information asymmetry in their education agent relationships. The findings from the analysis suggest that following the existing guidelines would only allow client institutions to partially observe the behavior of their agents. Hence, education providers should be not only guided toward more intensive use of the existing techniques but also encouraged to adopt new techniques, such as mystery shopping, to better determine education agents' true behavior.
Descriptors: Foreign Students, Student Recruitment, Best Practices, Guidelines, Foreign Countries, School Business Relationship, Audits (Verification), Risk Management, Deception, Behavior Patterns, Higher Education, Access to Information, Observation
SAGE Publications. 2455 Teller Road, Thousand Oaks, CA 91320. Tel: 800-818-7243; Tel: 805-499-9774; Fax: 800-583-2665; e-mail: journals@sagepub.com; Web site: http://sagepub.com
Publication Type: Journal Articles; Reports - Evaluative
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: United Kingdom; Australia; New Zealand; Canada
Grant or Contract Numbers: N/A