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ERIC Number: EJ1241742
Record Type: Journal
Publication Date: 2020-Mar
Pages: 20
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-0735-6331
EISSN: N/A
Interactive Computing Technology in Anti-Bullying Education: The Effects of Conversation-Bot's Role on K-12 Students' Attitude Change toward Bullying Problems
Young Oh, Eun; Song, Donggil; Hong, Hyeonmi
Journal of Educational Computing Research, v58 n1 p200-219 Mar 2020
The aim of this study was to examine the effects of an anti-bullying activity that utilizes conversational virtual agents (called conversation-bots or chatbots) on students' attitudes toward bullying problems. An experimental pre- or posttest design with a three-group setting was used. Eighty-nine fifth-grade students were assigned to one of three groups: Conversation with a virtual agent of (a) bully's role, (b) victim's role, and (c) teacher's role. All agents are conversation-bots designed to support learner-computer interactions. The bully agent defends the notion that bullying behaviors are acceptable whereas the victim agent argues that bullying behavior cannot be tolerated. The teacher agent teaches students the types of bullying and its negative aspects. The participants completed an anti-bullying attitude test at pre- and posttest, which included students' anti-bully, intention, pro-victim, behavior, and self-efficacy factors. The results show that students' attitudes toward bullying problems changed to more positive responses after the implementation that used the conversation-bot. In addition, the results revealed that the agent's role had an impact on the students' attitudes toward the anti-bully factor. Implications and future research regarding the use of conversation-bots in education are discussed.
SAGE Publications. 2455 Teller Road, Thousand Oaks, CA 91320. Tel: 800-818-7243; Tel: 805-499-9774; Fax: 800-583-2665; e-mail: journals@sagepub.com; Web site: http://sagepub.com
Publication Type: Journal Articles; Reports - Research
Education Level: Elementary Education; Secondary Education; Grade 5; Intermediate Grades; Middle Schools
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A