ERIC Number: EJ1237846
Record Type: Journal
Publication Date: 2020
Pages: 11
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-0260-2938
EISSN: N/A
Advancing Text-Analysis to Tap into the Student Voice: A Proof-of-Concept Study
Assessment & Evaluation in Higher Education, v45 n1 p154-164 2020
Student evaluations of teaching and courses (SETs) are part of the fabric of tertiary education and quantitative ratings derived from SETs are highly valued by tertiary institutions. However, many staff do not engage meaningfully with SETs, especially if the process of analysing student feedback is cumbersome or time-consuming. To address this issue, we describe a proof-of-concept study to automate aspects of analysing student free text responses to questions. Using Quantext text analysis software, we summarise and categorise student free text responses to two questions posed as part of a larger research project which explored student perceptions of SETs. We compare human analysis of student responses with automated methods and identify some key reasons why students do not complete SETs. We conclude that the text analytic tools in Quantext have an important role in assisting teaching staff with the rigorous analysis and interpretation of SETs and that keeping teachers and students at the centre of the evaluation process is key.
Descriptors: Student Evaluation of Teacher Performance, Automation, Content Analysis, Student Reaction, Interrater Reliability, Foreign Countries, Undergraduate Students
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Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: New Zealand
Grant or Contract Numbers: N/A