ERIC Number: EJ1236627
Record Type: Journal
Publication Date: 2019
Pages: 12
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-0307-5079
EISSN: N/A
A Case for Using Both Direct and Indirect Benchmarking to Compare University Performance Metrics
Harris, W. E.; Langan, A. M.; Barrett, N.; Jack, K.; Wibberley, C.; Hamshire, C.
Studies in Higher Education, v44 n12 p2281-2292 2019
Benchmarking is used in higher education as a means to improve and compare performance. Comparative metric benchmarks may take two forms, based on direct standardization (DS) or indirect standardization (IS). DS can be used to measure variation in performance between institutions, controlling for intrinsic differences at each institution (e.g. controlling for differences in student typologies). IS can be used to measure variation in performance between institutions, compared to average performance overall. Typically, IS has been used to moderate educational output metrics, such as student qualification and satisfaction. We contrast the two approaches with an example dataset for three years of nursing student completion rates from nine institutions. Profiles of benchmarks and actual performance indicated that both approaches provide valuable and different perspectives to comparisons of institutional performance. We discuss the potential merits to stakeholders of each approach and conclude that decision-making can be best informed using both benchmark methods.
Descriptors: Universities, Benchmarking, Institutional Evaluation, Standards, Educational Quality, Evaluation Methods, Decision Making, Allied Health Occupations Education
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Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A