ERIC Number: EJ1234291
Record Type: Journal
Publication Date: 2019-Oct
Pages: 22
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1540-4595
EISSN: N/A
Applying Performance Measures and Process Improvements in the Classroom: The Loch Dots Company Simulation
Miller, Keith E.; Hill, Craig; Miller, Antoinette R.
Decision Sciences Journal of Innovative Education, v17 n4 p302-323 Oct 2019
The article describes a multi-phase, in-class simulation that employs problem-based learning to teach operations and process-improvement concepts as part of an undergraduate or graduate business course. The simulation is derived from a corporate Lean Six Sigma training activity and has been modified to introduce, demonstrate, and apply a wide range of business concepts relevant to operations and supply chain management, including the use of operational and financial performance measures in decision making. The activity is scalable for small- to medium-size classes with multiple student groups and may be deployed as a stand-alone, in-class exercise spread over several class meetings or incorporated into a larger, semester-long process-improvement project for multiple student groups. The simulation emphasizes problem-solving, teamwork, and intra-firm cooperation in addition to 20-30 other business concepts, tools, and measures that may be incorporated.
Descriptors: Simulation, Problem Based Learning, Class Activities, Business Administration Education, Performance, Decision Making, Teamwork, Cooperation
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Publication Type: Journal Articles; Reports - Descriptive
Education Level: Higher Education; Postsecondary Education
Audience: Teachers
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A