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ERIC Number: EJ1230661
Record Type: Journal
Publication Date: 2019-Nov
Pages: 7
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-2165-1434
EISSN: N/A
Customer Service Skill Development for Students with Autism Spectrum Disorder Using Video Modeling
Bross, Leslie Ann; Zane, Thomas L.; Kellems, Ryan O.
Career Development and Transition for Exceptional Individuals, v42 n4 p246-252 Nov 2019
Preparing secondary students with autism spectrum disorder (ASD) for a variety of potential professions is important to enhance their postsecondary employment outcomes. This article provides step-by-step guidelines for practitioners to use video modeling interventions to develop the customer service skills of students with ASD who are employed or participating in employment experiences in their communities. Video modeling is an evidence-based practice for learners with ASD that can be used as a viable workplace support.
SAGE Publications and Hammill Institute on Disabilities. 2455 Teller Road, Thousand Oaks, CA 91320. Tel: 800-818-7243; Tel: 805-499-9774; Fax: 800-583-2665; e-mail: journals@sagepub.com; Web site: http://sagepub.com
Publication Type: Journal Articles; Reports - Descriptive
Education Level: Secondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A