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ERIC Number: EJ1221301
Record Type: Journal
Publication Date: 2019
Pages: 14
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-0013-1911
EISSN: N/A
Parents as Consumers: A Case Study of Parent Satisfaction with the Quality of Schooling
Meier, Corinne; Lemmer, Eleanor
Educational Review, v71 n5 p617-630 2019
In marketised school systems schools are financed by taxes and school fees, which effectively turns parents and children into consumers of education. This legitimises a claim to quality schooling. This paper deals with parent satisfaction with children's schooling and is based on a case study carried out at a public primary school with a predominantly white learner population in a middle-class neighbourhood. Results indicate that although parents expressed appreciation for the school, they identified specific weaknesses. Recommendations were made regarding the timing of surveys, the degree of teacher buy-in to this endeavour and the importance of using open-ended questions to gain an indication of parent satisfaction.
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Publication Type: Journal Articles; Reports - Research
Education Level: Elementary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: South Africa
Grant or Contract Numbers: N/A