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ERIC Number: EJ1211694
Record Type: Journal
Publication Date: 2019-Apr
Pages: 21
Abstractor: As Provided
ISSN: ISSN-0010-0870
Leading the Academic Library in Strategic Engagement with Stakeholders: A Constructivist Grounded Theory
Harland, Fiona; Stewart, Glenn; Bruce, Christine
College & Research Libraries, v80 n3 p319-339 Apr 2019
The current diversity and disparate needs of stakeholders present significant challenges to academic libraries globally. The constructivist grounded theory presented in this paper recognizes the guiding role of the library director in responding to this problem and the need for different strategic mechanisms for engagement with various stakeholder groups. Key contributions of this work include establishing a strategic framework for engagement with stakeholders and tentative suggestions for various types of university libraries. The implications of this research include the need for outward-looking library directors, an evidence-based approach to stakeholder engagement, and the encouragement of a customer-focused organizational culture among staff.
Association of College and Research Libraries. 50 East Huron Street, Chicago, IL 60611. e-mail:; Web site:
Publication Type: Journal Articles; Reports - Research; Tests/Questionnaires
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A