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ERIC Number: EJ1196801
Record Type: Journal
Publication Date: 2018-Dec
Pages: 22
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-2329-4922
EISSN: N/A
Website Accessibility: U.S. Veterans Affairs Medical Centers as a Case Study
Youngblood, Norman E.; Brooks, Michael
Business and Professional Communication Quarterly, v81 n4 p440-461 Dec 2018
The Internet is a critical eHealth/eGovernment information source, and the U.S. Department of Veterans Affairs operates the United States' largest integrated health care system. This case study used machine-based accessibility testing to assess accessibility for 116 VA Medical Center websites, based on U.S. Section 508 standards and international WCAG 2.0 guidelines. While we found accessibility issues on each website analyzed, problems were generally limited. Notable exceptions included PDF accessibility and fixed-text sizes. The study's results offer implications for practitioners (accessibility problems likely overlooked and ways to check accessibility) and educators, particularly the need to better integrate accessibility into the curriculum.
SAGE Publications. 2455 Teller Road, Thousand Oaks, CA 91320. Tel: 800-818-7243; Tel: 805-499-9774; Fax: 800-583-2665; e-mail: journals@sagepub.com; Web site: http://sagepub.com
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A