Peer reviewed
Direct linkERIC Number: EJ1187606
Record Type: Journal
Publication Date: 2018
Pages: 11
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-0271-0560
EISSN: N/A
The Invisible Students: Service Excellence in the Second Year
Nelson, Denise D.
New Directions for Higher Education, n183 p35-45 Fall 2018
This chapter examines areas in which institutions may be falling short of satisfying sophomores' expectations for the everyday interactions of life on campus. It provides recommendations for demonstrating institutional values in practical ways that express care for sophomores and interest in meeting their needs effectively.
Descriptors: Undergraduate Students, Student Needs, Interaction, College Environment, Values, Student Interests, Expectation, Student Personnel Services
Wiley Periodicals, Inc. 350 Main Street, Malden, MA 02148. Tel: 800-835-6770; Tel: 781-388-8598; Fax: 781-388-8232; e-mail: cs-journals@wiley.com; Web site: http://www.wiley.com/WileyCDA
Publication Type: Journal Articles; Reports - Evaluative
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
