ERIC Number: EJ1185033
Record Type: Journal
Publication Date: 2018-Aug
Pages: 16
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1525-822X
EISSN: N/A
Exploring the Validity of Behavior Coding
Park, Hyunjoo; Lee, Jaehwan
Field Methods, v30 n3 p225-240 Aug 2018
Behavior coding is used to detect issues in questionnaires by flagging interactions between survey respondents and interviewers when their interactions deviate from standardized interviewing. It has become a popular method for evaluating survey questionnaire quality and has been used mostly in Western countries, with little research being done in Asia. However, because of its dependence on overt behaviors observed during the coding, it was hypothesized that it might not be as effective in a country where different communicative norms are present. We conducted an experiment in Korea using two sets of survey questionnaires with embedded problematic questions in the experimental group to investigate the validity of behavior coding as reference to the control group. Using 200 audio recordings from a telephone survey, we investigated whether behavior-coded data were helpful in identifying embedded flaws. The results indicated behavior coding in Korean surveys may not be as effective as in Western countries.
Descriptors: Coding, Behavior, Questionnaires, Foreign Countries, Interaction, Validity, Experimental Groups, Control Groups, Telephone Surveys, Pretesting
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Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: South Korea
Grant or Contract Numbers: N/A