One of the aspects of the university institutional renewal should be to improve the organization of conditions for the support of the student life opportunities. Determination of the student's needs and expectations in diagnosing his resources, opportunities and environment (university/family/local environment) will facilitate the organization of services for the student. The existing services system is fragmented causing organizational chaos and disorientation of the recipient and does not take into account the individual characteristics of the student. The method of an individual case may be an alternative to operating system in its extended formula. Its conception is divided into two stages: the diagnosis of student's needs and expectations and the individual assistance plan in achieving educational goals through the personal resources development and a more or less inner circle at the university. It has been concluded that organization improvement of the higher education institution activity should take place particularly through creating conditions conducive to the development of student potential. The student (life) opportunities building should take into account the individual needs, expectations and resources of the student as well as the organizational capabilities of the university, the family and the local environment. The responsibility of the existing units of the university is to provide support and assistance to the student although they operate in accordance with their own rules, clearly defined tasks and competencies without creating an entire (holistic) system for supporting the student potential in the age of globalization. The proposed method of organizing the conditions at the university permitting us to identify and develop the student potential to meet their needs in the perspective of multidimensional existence may be an individualized approach to the student.