This study examined whether faded prompts and feedback facilitated students' reflective writing skills. Reflective writing skills are important skills for students to acquire in college. They are teachable; however, they require time and practice for students to improve and excel in. Reflective writing skills involve the use of metacognitive strategies such as self-evaluation, self-monitoring, and self-questioning. Based on previous research, we developed a mechanism to provide personalized support for various levels of students, and we provided an environment where students can share their writing with others and receive feedback from their peers and experts. The results showed that faded prompts promoted students' reflective writing skills, but feedback did not. This research revealed a considerable gap in the literature regarding feedback from peers and experts. The results are discussed relative to supporting mechanisms in the intelligent tutoring system.