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ERIC Number: EJ1179568
Record Type: Journal
Publication Date: 2018-Jun
Pages: 23
Abstractor: As Provided
ISSN: ISSN-2329-4922
Learning the Emotion Rules of Communicating within a Law Office: An Intern Constructs a Professional Identity through Emotion Management
Pickering, Kristin
Business and Professional Communication Quarterly, v81 n2 p199-221 Jun 2018
This article explores different types of emotion a student experiences as she interns at a public defender's office and proposes several "emotion rules" based on her experience. After a literature review that locates emotions within the identity-construction process, the author analyzes data from reflective questionnaires to identify various emotions this student experienced that serve as a basis for inductively formulating the rules. Following a discussion of the rules, the article concludes with implications of this research for educators and newcomers to workplace communication environments.
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Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Tennessee
Grant or Contract Numbers: N/A