ERIC Number: EJ1178635
Record Type: Journal
Publication Date: 2017
Pages: 14
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-0167-8329
EISSN: N/A
Application of WeChat in University Libraries in China
Xi, Qingkui; Zhang, Yong; Li, Xinquan; Wu, Weiming
Education for Information, v33 n4 p217-230 2017
This study is aimed at describing and analyzing WeChat services at the libraries of the top 50 universities in China. It first describes the services offered by WeChat and then provides an analysis of the WeChat services through three pathways--menu service, real-time reference, and message sending--and provides suggestions for improvement, meaning that library services can be better and more conveniently accessed via WeChat. This paper may be helpful to librarians interested in WeChat as a library service tool.
Descriptors: Foreign Countries, Academic Libraries, Library Services, Synchronous Communication, Computer Mediated Communication, Reference Services, Social Media
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Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education
Audience: Media Staff
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: China
Grant or Contract Numbers: N/A