ERIC Number: EJ1178147
Record Type: Journal
Publication Date: 2018-Jun
Abstractor: As Provided
Facilitation Strategies and Problem Space Coverage: Comparing Face-to-Face and Online Case-Based Discussions
Ertmer, Peggy A.; Koehler, Adrie A.
Educational Technology Research and Development, v66 n3 p639-670 Jun 2018
In this exploratory, descriptive study we examined how discussion goals were accomplished during face-to-face and online case-based discussions facilitated by the same co-instructors. An analysis of discussion transcripts suggests that despite different instructor and student participation patterns across contexts, the instructors' goals of creating social cohesion and supporting students' case understanding were equally met. However, coverage of the targeted problem space indicated greater attention to "problem finding" (i.e., identifying relevant issues) by face-to-face students and greater attention to "problem solving" (i.e., identifying workable solutions) by online students, as indicated by the frequencies with which these different aspects were discussed. We interpret results by considering how the affordances of each context shaped both teacher-student interactions and students' coverage of the problem-finding and problem-solving space.
Descriptors: Interpersonal Communication, Computer Mediated Communication, Discussion, Facilitators (Individuals), Case Method (Teaching Technique), Transcripts (Written Records), Content Analysis, Discourse Analysis, Student Educational Objectives, Group Unity, Problem Solving, Affordances, Context Effect, Communication Strategies
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Publication Type: Journal Articles; Reports - Research
Education Level: N/A
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