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ERIC Number: EJ1178074
Record Type: Journal
Publication Date: 2018
Pages: 8
Abstractor: As Provided
ISSN: ISSN-1941-126X
Online Students' Use of Virtual Reference Services
Peters, Timothy
Journal of Electronic Resources Librarianship, v30 n1 p1-8 2018
Central Michigan University (CMU) provides a unique opportunity to study the impact of the move from face-to-face to online classes on student use of virtual reference services. As enrollments in face-to-face, off-campus classes declined between 2010 and 2016, the number of reference questions asked of the distance librarians declined at a strikingly similar rate, despite the fact that online enrollments increased substantially during this period. This shift in the distance-student population has already had implications for the organizational structure of the CMU Libraries.
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Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Michigan
Grant or Contract Numbers: N/A