The aim of this article is to analyze how a facilitator of a conflict resolution course can encourage productive active participation and interaction between rival groups during the workshops and how does s/he cope with situations where the group does not cooperate. One successful approach is make some outlandish statements as a systematic and planned activity, so that s/he becomes the common enemy of the whole group. Following Yin (2003, 2004) this article will analyze one case study and show how the process operates in practice.