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ERIC Number: EJ1177336
Record Type: Journal
Publication Date: 2017
Pages: 18
Abstractor: As Provided
ISSN: ISSN-0161-827X
Revisiting Resident Assistant Burnout: Functions of Gender, Community Composition, Choice to Continue Employment, and Job Satisfaction
Stoner, James C.
Journal of College and University Student Housing, v44 n1 p30-47 2017
Research on resident assistant burnout peaked in the 1980s, and there has been little scholarship since. Much of the original literature is dated, and some contains unresolved conflicts in the findings. Also, there is a glaring gap in the literature, specifically in how burnout relates to both RA job satisfaction and position departure. This study sought to expand on and update the dated and conflicting findings in RA burnout literature by surveying RAs at four-year Midwestern institutions. Qualitative data analysis assessed differences and explored relationships between the study variables. The results revealed a lack of difference in burnout dimensions among male and female RAs, statistically significant differences in personal accomplishment between community composition groups, and significantly higher levels of depersonalization and significantly lower levels of personal accomplishment in RAs who chose not to return to their position. The results also indicate that there is a significant inverse relationship between each dimension of burnout and RA job satisfaction. Recommendations for research and practice are shared.
Association of College and University Housing Officers - International. 941 Chatham Lane Suite 318, Columbus, OH 43221. Tel: 614-292-0099; Fax: 614-292-3205; e-mail:; Web site:
Publication Type: Journal Articles; Reports - Research; Tests/Questionnaires
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Assessments and Surveys: Maslach Burnout Inventory
Grant or Contract Numbers: N/A