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ERIC Number: EJ1177196
Record Type: Journal
Publication Date: 2018
Pages: 15
Abstractor: As Provided
ISSN: ISSN-1360-080X
Organisational Citizenship Behaviour in University Administrative Committees
Farris, David
Journal of Higher Education Policy and Management, v40 n3 p224-238 2018
Committees are ubiquitous throughout institutions of higher education. Identifying conduct that is conducive to committee work is a precursor to exploring why some individuals engage in committees and others do not. Using qualitative methods, this study explores organisational citizenship behaviours (OCB) exhibited and observed by university professional staff in the context of university committees. University administrators identify exemplary behaviours in committees that conform to OCB criteria (i.e., voluntary, exceeding job expectations and without expectation of reward) which are differentiated from normative committee behaviours. Participants agree that 'active engagement', a form of civic virtue OCB, is an aggregation of eight second-order behaviours that collectively improve committee performance. Recommendations for future research directions are also discussed.
Routledge. Available from: Taylor & Francis, Ltd. 530 Walnut Street Suite 850, Philadelphia, PA 19106. Tel: 800-354-1420; Tel: 215-625-8900; Fax: 215-207-0050; Web site:
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A