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ERIC Number: EJ1175775
Record Type: Journal
Publication Date: 2015
Pages: 14
Abstractor: As Provided
ISSN: EISSN-1944-821X
Assessment in a University Counseling Center: A Case Example
Saunders, Kendra; House, Lisa
Michigan Journal of Counseling: Research, Theory, and Practice, v42 n1 p24-37 2015
University Counseling Center staff are currently facing pressure to measure the value of their centers, in part due to shrinking institutional budgets and a push towards assessment and accountability. Scrutiny from university stakeholders provides an opportunity to document the efficacy of counseling center services and make improvements. Thus, University Counseling Center staff performed a two-pronged assessment investigating students' perception of, and experience with, University Counseling Center services. This article reviews assessment methods and results, as well as how data gathered was used to improve services and to quantify the University Counseling Center.
Michigan Counseling Association. One Michigan Avenue Building, 120 North Washington Square Suite 110A, Lansing, MI 48933. Tel: 800-444-2014; Tel: 517-487-3309; e-mail:; Web site:
Publication Type: Journal Articles; Reports - Research; Tests/Questionnaires
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A