ERIC Number: EJ1174682
Record Type: Journal
Publication Date: 2018-Apr-1
Abstractor: As Provided
Interactional Practices across Settings: "From Classroom Role-Plays to Workplace Patient Consultations"
Nguyen, Hanh Thi
Applied Linguistics, v39 n2 p213-235 Apr 2018
This article investigates how learned interactional practices from an instructional setting may be utilized in the workplace setting. I examine how the same novice in a pharmacy employed the practices of sequential organization in role-played patient consultations in the classroom and in subsequent actual patient consultations in a clerkship. I first describe how the novice developed her sequential organization practices in the role-played consultations, then analyze whether and how she utilized these practices in consultations at the pharmacy. I show that interactional practices developed in classroom role-plays were later sustained, eliminated, re-developed, or further modified in the clerkship consultations. In light of the findings, I discuss the strengths and limitations of role-plays as an instructional mode and the promise of conversation analysis for longitudinal studies.
Descriptors: Role Playing, Patients, Discourse Analysis, Teaching Methods, Pharmacy, Work Environment, Graduate Medical Education, Pharmaceutical Education, Physician Patient Relationship, Longitudinal Studies
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Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education
Authoring Institution: N/A
Grant or Contract Numbers: N/A