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ERIC Number: EJ1173570
Record Type: Journal
Publication Date: 2018
Pages: 9
Abstractor: As Provided
ISSN: ISSN-1055-3096
Teaching Tip: Adding Intercultural Communication to an IS Curriculum
Mitchell, Alanah; Benyon, Rob
Journal of Information Systems Education, v29 n1 p1-9 Win 2018
Increasingly, today's information systems (IS) programs are focused on making sure students are graduating with well-developed soft skills. One of these necessary soft skills is intercultural communication, which is the ability to communicate with people from different cultures. This teaching tip presents an assignment designed to increase the intercultural communication competency of IS students in both the U.S. and South Africa. Students from two different countries/cultures worked together one-on-one in order to improve their intercultural communication competency skills using a variety of technologies including email, Skype, Facebook, WhatsApp, SnapChat, Instagram, and FaceTime. The findings from this experience suggest that students are surprised by what they can learn from developing a relationship with a global partner. Lessons related to assignment successes and challenges are shared as well as plans for future assignment adopters.
Journal of Information Systems Education. e-mail:; Web site:
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education
Audience: Teachers
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: South Africa; United States
Grant or Contract Numbers: N/A