An Instrument for Assessing Caller-Reported Benefits of Calls to a Telephone Crisis Service.

Speer, David C.; Schultz, Mark

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Peer reviewed

ERIC Number: EJ117296

Record Type: CIJE

Publication Date: 1975

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An Instrument for Assessing Caller-Reported Benefits of Calls to a Telephone Crisis Service

Speer, David C.; Schultz, Mark

Journal of Consulting and Clinical Psychology, 43, 1, 102, Feb 75

Little has been done to assess the effects of telephone counseling. This series of studies was conducted to develop a preliminary instrument for obtaining evaluative data from hotline users. (Author)

Descriptors: Counseling, Counseling Effectiveness, Hotlines (Public), Program Evaluation, Telephone Communications Systems

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