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ERIC Number: EJ1172461
Record Type: Journal
Publication Date: 2018
Pages: 14
Abstractor: As Provided
ISSN: ISSN-1539-3100
The Educational Affordances of Mobile Instant Messaging (MIM): Results of Whatsapp® Used in Higher Education
Klein, Amarolinda Zanela; da Silva Freitas, José Carlos, Jr.; da Silva, Juliana Vitória Vieira Mattiello Mattiello; Barbosa, Jorge Luis Victória; Baldasso, Lucas
International Journal of Distance Education Technologies, v16 n2 Article 4 p51-64 2018
The popularity of Mobile Instant Messaging (MIM) has prompted educators to integrate it in teaching and learning in higher education. WhatsApp® is a multi-platform instant messaging application widely used worldwide, however, there is still little applied research on its use as a platform for educational activities in management higher education. In this article, the authors present a quantitative and qualitative assessment of a concrete experience of WhatsApp® use that involved 140 undergraduate management students. Data were collected through questionnaires answered by the participants after the end of the experience of use, and also via content analysis of their conversations inside their WhatsApp® groups. The results indicate five main educational affordances of MIM that can be considered in management education: interactivity, knowledge sharing, sense of presence, collaboration and ubiquity. The article also explores the limitations of this tool and provides suggestions of good practices of MIM use for teaching and learning.
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Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A