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ERIC Number: EJ1170662
Record Type: Journal
Publication Date: 2017
Abstractor: As Provided
Bridging the Divide: Cross-Cultural Mediation
Mahan, Laura N.; Mahuna, Joshua M.
International Research and Review, v7 n1 p11-22 Fall 2017
The article strives to contribute to the growing field of conflict resolution by analyzing contrasting cross-cultural perceptions through insights from multiple areas to resolve intercultural conflicts and disputes. Western-centric mediation techniques are dissected in juxtaposition to indigenous methodologies in degrees of (1) substantiality and its prominence in indigenous communities; (2) connectivity in the ability for these methodologies to resonate within other cultures; and (3) determinism through application to aid in the manifestation of possible resolutions. By analyzing various global indigenous systems, we argue individualistic and collectivist mediation techniques often lack synergy between peoples in cross-cultural conflicts, which can lead to miscommunication. In this paper, we present the Cross-Cultural Mediation Model and methodology for managing conflict that incorporates a wide variety of mediation techniques found throughout the world at every level of society.
Descriptors: Conflict Resolution, Culture Conflict, Cultural Awareness, Intercultural Communication, Indigenous Knowledge, Indigenous Populations, Collectivism, Individualism, Communication Problems, Acculturation, Models, Phenomenology
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Publication Type: Journal Articles; Reports - Evaluative
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