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ERIC Number: EJ1168456
Record Type: Journal
Publication Date: 2017
Pages: 11
Abstractor: As Provided
ISSN: EISSN-2331-186X
Positive Psychological Capital and Emotional Labor: A Study in Educational Organizations
Tosten, Rasim; Toprak, Mustafa
Cogent Education, v4 n1 Article 1301012 2017
This study aims to explore the effects of teachers' psychological capital competencies on their emotional labor competencies based on their perceptions. It follows a quantitative research design adopting survey method. Data were collected from 266 teachers working in Siirt Province, Turkey. The results show that teachers have high levels of positive psychological capital (all self-efficacy, optimism, trust, extraversion, and hope dimensions) and though relatively low compared to psychological capital competencies, they often display emotional labor behaviors. It was also found out that PsyCap competencies teachers possess have an impact on their tendency to display emotional labor behaviors. The study presents valuable theoretical and practical implications for research on PsyCap and emotional labor at school organizations.
Cogent OA. Available from: Taylor & Francis, Ltd. 530 Walnut Street Suite 850, Philadelphia, PA 19106. Tel: 800-354-1420; Tel: 215-625-8900; Fax: 215-207-0050; Web site:
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Turkey
Grant or Contract Numbers: N/A