ERIC Number: EJ1167685
Record Type: Journal
Publication Date: 2018
Pages: 14
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1550-1876
EISSN: N/A
Exploring Factors Affecting Users' Satisfaction toward E-Learning Systems
Hammouri, Qais; Abu-Shanab, Emad
International Journal of Information and Communication Technology Education, v14 n1 Article 4 p44-57 2018
E-learning is emerging as the new phenomenon of modern education. Universities are adopting e-learning as a strategy for the improving the teaching/learning process. The primary question addressed in this paper is related to the factors influencing the adoption of e-learning. An integrated model was used to explore the factors influencing students' satisfaction with e-learning in Jordan. The model adopted five variables from the technology acceptance model, Delone and McLean model and the social cognitive theory to predict students' satisfaction with e-learning. A sample of 386 students was utilized and an instrument with 30 items was used. Results indicated that perceived ease of use, perceived usefulness, system quality, information quality, and computer self-efficacy are major factors influencing students' satisfaction. The coefficient of determination estimated to be 0.498, and yielded a full support of all proposed hypotheses. Conclusions and future work are reported at the end of this study.
Descriptors: User Satisfaction (Information), Electronic Learning, Student Satisfaction, Foreign Countries, Predictor Variables, Usability, Computer Literacy, Self Efficacy, Hypothesis Testing, Educational Quality, College Students, Questionnaires, Correlation, Multiple Regression Analysis, Statistical Analysis
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Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Jordan
Grant or Contract Numbers: N/A