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ERIC Number: EJ1167323
Record Type: Journal
Publication Date: 2016
Pages: 9
Abstractor: As Provided
ISSN: EISSN-1835-9132
Using Group Projects to Teach Process Improvement in a Quality Class
Neidigh, Robert O.
e-Journal of Business Education and Scholarship of Teaching, v10 n1 p85-93 2016
This paper provides a description of a teaching approach that uses experiential learning to teach process improvement. The teaching approach uses student groups to perform and gather process data in a senior-level quality management class that focuses on Lean Six Sigma. A strategy to link the experiential learning in the group projects to the theory provided in class is detailed, specifically the ability to increase yields through centering the process and decreasing variation. The group deliverables linking experiential learning to theory are described and examples are provided. Also, assessment criteria for the group deliverables are suggested.
Australian Business Education Research Association. PO Box 408, Mapleton, Queensland 4560, Australia. e-mail:; Web site:
Publication Type: Journal Articles; Reports - Descriptive
Education Level: Higher Education
Audience: Teachers
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Pennsylvania
Grant or Contract Numbers: N/A