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ERIC Number: EJ1167248
Record Type: Journal
Publication Date: 2015
Pages: 20
Abstractor: As Provided
ISSN: EISSN-1307-4733
Recalling the Doctor to Action--Two Requesting Formats Employed by a Nurse for Making Relevant the Doctor's Intervention
Sterie, Anca Cristina
Novitas-ROYAL (Research on Youth and Language), v9 n2 p118-137 2015
At the hospital, nurses' telephone calls to doctors mostly revolve around obtaining doctors' intervention in a medical case. To achieve this, nurses need to make the doctor's intervention relevant, by explicitly requesting it or, more indirectly, by reporting a medical problem. Two recorded telephone conversations have been selected for analysis that show a young and newly employed nurse dealing with a medically and inter-professionally difficult situation: reminding a doctor that he has delayed too much his coming to see a patient. By deploying a conversation analytic approach, the article assesses two different practices or resources the nurse uses for negotiating and obtaining the doctor's intervention--an explicit request and a report of a medical problem.
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Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A