ERIC Number: EJ1163906
Record Type: Journal
Publication Date: 2016-Dec
Abstractor: As Provided
Alcohol Service Practices: A Survey of Bar and Restaurant Managers
Nederhoff, Dawn M.; Lenk, Kathleen M.; Horvath, Keith J.; Nelson, Toben F.; Ecklund, Alexandra M.; Erickson, Darin J.; Toomey, Traci L.
Journal of Drug Education, v46 n3-4 p64-81 Dec 2016
Excessive alcohol consumption can result from illegal sales to intoxicated patrons at bars and restaurants. We surveyed bar/restaurant managers about their practices in reducing illegal sales to intoxicated patrons. We found that managers were confident that they could refuse service to intoxicated customers but were less likely to have communicated necessary information to their staff on how to refuse such sales. Managers who agreed that a business in their community would be cited for overservice were more likely to be confident that they could handle customers who had been cut off from alcohol service. Our study suggests that bar/restaurant managers may need training to improve their communication with staff and that increased enforcement may lead to an increase in manager confidence in handling intoxicated patrons.
Descriptors: Drinking, Dining Facilities, Alcohol Abuse, Retailing, Legal Responsibility, Prevention, Predictor Variables, Likert Scales, Multivariate Analysis, Compliance (Legal), Surveys, Statistical Analysis, Regression (Statistics)
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Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Sponsor: National Institute on Alcohol Abuse and Alcoholism (NIAAA) (NIH)
Authoring Institution: N/A
Identifiers - Location: Minnesota
Grant or Contract Numbers: R01AA01816901A1