NotesFAQContact Us
Search Tips
Peer reviewed Peer reviewed
Direct linkDirect link
ERIC Number: EJ1163099
Record Type: Journal
Publication Date: 2018-Jan
Pages: 22
Abstractor: As Provided
ISSN: ISSN-0091-5521
Changes, Challenges, and Opportunities for Student Services at One Baccalaureate Degree-Granting Community College
Martinez, Edna
Community College Review, v46 n1 p82-103 Jan 2018
Objective: The objective of this study was to explore organizational changes within the area of student services at one baccalaureate degree-granting community college. Method: Data were collected via in-depth semistructured interviews with faculty and administrators, observations, and organizational documents. Results: Analysis revealed extensive changes in policies and practices related to (a) academic advising, (b) academic support services, (c) financial aid, and (d) student activities. Changes were slow, difficult, and met resistance from both internal and external stakeholders. Contributions: In addition to an understanding of how the institutionalization of baccalaureate degrees at the community college impacts student services, this study highlights implications for institutional policy and planning to help other colleges plan for implementation of 4-year degree programs. Areas for future research are discussed.
SAGE Publications. 2455 Teller Road, Thousand Oaks, CA 91320. Tel: 800-818-7243; Tel: 805-499-9774; Fax: 800-583-2665; e-mail:; Web site:
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A