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ERIC Number: EJ1161383
Record Type: Journal
Publication Date: 2017-Dec
Pages: 14
Abstractor: As Provided
ISSN: ISSN-1098-2140
Responsive Evaluation in the Interference Zone between System and Lifeworld
Abma, Tineke A.; Leyerzapf, Hannah; Landeweer, Elleke
American Journal of Evaluation, v38 n4 p507-520 Dec 2017
Responsive evaluation honors democratic and participatory values and intends to foster dialogues among stakeholders to include their voices and enhance mutual understandings. The question explored in this article is whether and how responsive evaluation can offer a platform for moral learning ("Bildung") in the interference zone between system and lifeworld. A case example from Dutch psychiatry is presented. Policy makers aimed to develop a "monitoring instrument" for closed psychiatric wards to protect patient rights and prevent incidents. Tensions arose between strategic action and system values (accountability, efficiency, control, safety) and the search for meaning and morality. Several dynamics were set in motion. Through the creation of communicative spaces in which there was room for expression of emotions and stories, the "colonization" by system values was countered. Another dynamic called "culturalization" started simultaneously, that is, adoption of lifeworld values in the system world, which resulted in constructive dialogues on the meaning of good care and moral learning.
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Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Netherlands
Grant or Contract Numbers: N/A