Advances in technology and a shifting demographic of post-graduate students have resulted in a larger than ever number of off-campus PhD students. These students tend to be less satisfied than their on-campus counterparts with their candidature experience. Improving the current situation requires effort from multiple university stakeholders, including academic middle managers, who play a role in allocating resources and setting research training agenda. However, with the intensification of academic workload, academic managers might not view the support of off-campus PhD students as a high priority. This study investigates the attitudes of middle managers in a large Australian university concerning the provision of training and support to off-campus PhD students. The findings reveal that a complex interplay of discourses hinder the provision of support to off-campus PhD students. Implications for practice are discussed.