As the Internet contains large amounts of health- and education-related information, it provides a potentially efficient and affordable format for directly reaching a large number of families with evidence-based health- and education-related information for their children with disabilities. Little is known, however, about Internet information-seeking patterns for parents from culturally and linguistically diverse backgrounds. This study explored Chinese-American parents' perspectives about using the Internet to access health- and education-related information for their children with disabilities. A survey was developed and conducted through a large community service centre in the western USA. Fifty-two parents completed the survey; results suggest that challenges and barriers within the context of the Internet can limit parents from accessing meaningful and high-quality information. Implications for research and practice are provided.