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ERIC Number: EJ1152284
Record Type: Journal
Publication Date: 2017
Pages: 14
Abstractor: As Provided
ISSN: ISSN-1539-1590
Research Shared Services: A Case Study in Implementation
Squilla, Brian; Lee, Jenna; Steil, Andrew
Journal of Research Administration, v48 n1 p86-99 Spr 2017
The private sector has been moving toward the idea of consolidating administrative functions within organizations since the 1980s. While this sector has traditionally implemented shared services with cost reduction in mind, traditionally through economies of scale, many universities across the country have begun to explore the concept of managing the research enterprise with hopes of finding an enhanced model for supporting operational and administrative processes. While several university-based shared service campaigns have allowed for reinvestment of time and money into mission-critical endeavors, the complex realities of assessment, design, and implementation make it a potentially daunting undertaking. This manuscript describes the strategic challenges of implementing a shared service model for organizing research administration at a major academic medical center, Thomas Jefferson University.
Society of Research Administrators International. 500 North Washington Street Suite 300, Falls Church, VA 22046. Tel: 703-741-0140; Fax: 703-741-0142; e-mail:; Web site:
Publication Type: Journal Articles; Reports - Evaluative
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Pennsylvania (Philadelphia)
Grant or Contract Numbers: N/A