ERIC Number: EJ1149957
Record Type: Journal
Publication Date: 2017-Jul
Abstractor: As Provided
Continuous Improvement of Team Assignments: Using a Web-based Tool and the Plan-Do-Check-Act Cycle in Design and Redesign
Morgan, Shona D.; Stewart, Alice C.
Decision Sciences Journal of Innovative Education, v15 n3 p303-324 Jul 2017
The purpose of this brief is twofold. First, it describes a useful template for business instructors to improve teamwork assignment design and efficacy; and second, it provides an example of how to use data collected and analyzed from a Web-based tool, Comprehensive Assessment of Team Member Effectiveness (CATME). Though CATME has been the subject of research regarding its impact on team effectiveness, less common is a clear description of its use for continuous improvement by instructors in the classroom. In this brief, we combine the well-known continuous improvement framework of Deming's wheel--the "plan-do-check-act" (PDCA) cycle--with CATME. We provide a template for systematic pedagogical adjustment to improve team assignments in the classroom and to ultimately impact improvement in team skills and behaviors. First, the CATME tool and its capabilities are introduced. Next, we provide a demonstration of how an instructor used the PDCA cycle and the CATME data to design, evaluate, and analyze team processes within her classroom and the actions planned to redesign her team assignment.
Descriptors: Teamwork, Team Training, Instructional Improvement, Assignments, Curriculum Design, Web Based Instruction, Educational Technology, Information Utilization, Data Collection, Data Analysis, Classroom Techniques, Class Activities, Teaching Methods, Business Administration Education, Technology Uses in Education
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Publication Type: Journal Articles; Reports - Descriptive
Education Level: Higher Education; Postsecondary Education
Authoring Institution: N/A
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