NotesFAQContact Us
Search Tips
Peer reviewed Peer reviewed
Direct linkDirect link
ERIC Number: EJ1146214
Record Type: Journal
Publication Date: 2017
Pages: 20
Abstractor: As Provided
ISSN: ISSN-1479-0718
Gesture-Based Customer Interactions: Deaf and Hearing Mumbaikars' Multimodal and Metrolingual Practices
Kusters, Annelies
International Journal of Multilingualism, v14 n3 p283-302 2017
The article furthers the study of urban multilingual (i.e. metrolingual) practices, in particular the study of customer interactions, by a focus on the use of gestures in these practices. The article focuses on fluent deaf signers and hearing non-signers in Mumbai who use gestures to communicate with each other, often combined with mouthing, speaking and/or writing in different languages. The data were gathered through linguistic ethnography in markets, shops, food joints and public transport in Mumbai. Within gesture-based interactions, people with sensorial asymmetries (i.e. deaf vs. hearing) combined the visual-gestural modality and certain features of the auditory-oral modality, and/or switched between modalities. Interlocutors thus orient towards the ongoing interaction and negotiate the constraints and possibilities imposed not only by different modalities but also by different sensorial access to these modalities.
Routledge. Available from: Taylor & Francis, Ltd. 530 Walnut Street Suite 850, Philadelphia, PA 19106. Tel: 800-354-1420; Tel: 215-625-8900; Fax: 215-207-0050; Web site:
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: India
Grant or Contract Numbers: N/A