This research investigated the experiences of new teachers employed in urban school districts and how these novice teachers' perceived school district and school administrators' support required to retain them as well as teacher's perceptions of their pre-service experiences and/or induction programs necessary to prepare them for an urban environment. The three middle schools selected were characterized by high poverty, low academic achievement, and not meeting Average Yearly Progress. The research outcomes revealed that teachers did not feel they were adequately prepared for the urban setting and that they were not provided adequate support. Administrators also acknowledged that novice teachers were not prepared to succeed in an urban school setting since they lacked classroom management skills and strategies; they did not spend enough time in urban schools in their pre-service training; and many had limited or no experience with urban, at-risk students.